As soon as you received information that you order has been shipped, you can
track it by our system connected with the peruvian postal service - SERPOST ,
please check your information here:
Wants to know if your country have EMS
express delivery service, visit this
We provide with
the WebPages to help you track your order:
No part of this website may be
reproduced, republished, copied, transmitted, or distributed in any
form without INCASTREASURES's expressed
In Christmas Season deliveries might have delays as high volume of Postal
amounts. So don't miss this opportunity, no matter how many products do you
order, we will send it free, you won't have to pay nothing more, we send your
products with insurance, just order, wait for the delivery, and no more worries
What is the delivery time for my product?
worked hard preparing every detail for you at Incastreasures webpage, so the
delivery time is specified in every product, please realize that most of our
product are handmade and unique. We don't store them in warehouse, they are made
as soon as you buy it, so please take in consideration when you buy ,the
production time of the artisan and being shipped from the heart of the Incas
We care for you and offer the best.
We use AIR MAIL service First Class ,for order of more of
2 kilograms we use Air Mail regular, all our order we ship are insured.
Easy returns and
,is not in
However we can allow
or is the
attach us in
an email a
the same day
We won’t be
inform us if
you want a
and we will
, if you
wish you can
send it back
fees) and we
you order by
send it back
to us unused
days. No refunds will be available after the 30-day period (since you received
your order) has expired.
Refunds will not be available if the returned products have been damaged or
altered in any way before arriving to INCASTREASURES office, where the package
must be sent.
No refunds or returns on custom orders.
All requests will be processed after our returns department inspects and
verifies the condition of the item. Returns take approximately five business
days to process upon receipt of the item
As a safeguard against potential abuse, INCAS TREASURES reserves the right to
deny a refund to anyone who has made what we determine to be excessive returns.
Exchange and return policies are subject to change without notice.
my order? Can I
time to be
address. Be sure to indicate the correct mailing address when you are filling
out your order form. We
if you write
address. INCASTREASURES is not responsible for items that have not been received
due to an incorrect address or change of address.
|For any aditional information,
please visit our